Transporte del aeropuerto Keflavik a Reikiavik - Opiniones

Valoración de la actividad

8,1 / 10

8.0645161290323 248 opiniones | 2.569 viajeros

Puntuación de viajeros

126

Tipo de viajero

Viajando solas (57)

Parejas (68)

Grupos de amigos (38)

Con hijos pequeños (10)

Con hijos mayores (20)

Opiniones de clientes reales que han reservado con nosotros.

Ver solo opiniones con texto

16 / Oct / 2024

Anonymous

Finlandia

Viajó solo

There was actually no bus at the scheduled time but only 1h15min later. Had to take other transportation to stay in time.

Viajó solo

We regret this incidence with the time of the activity. We have taken note of it to prevent it from happening again. We have made the corresponding refund.

17 / Sep / 2024

Sarah

Islandia

The shuttle to the airport did not show up. It didn't show up! So it was bad. I tried calling and got through to the company, but no one ever picked up. So again, really really bad. Do not use this service. Do not.

We have checked this situation and we can confirm that our customer service provided you with different information when you inquired about the time you should arrive at the meeting location. We apologize for any confusion this may have caused, and we are currently reviewing this with the relevant department to enhance our assistance and prevent such misunderstandings in the future. A full refund has been issued.

23 / May / 2023

Karen

Ann Arbir, Estados Unidos

Viajó con hijos mayores

Never found the bus driver but could find the bus. Waited 45 minutes in the freezing cold and rain and just gave up. Take a cab, should have done that in the first place.

Viajó con hijos mayores

We have confirmed that the buses were working as usual on the date of your reservation. Yours waited for a minute before departing. We deeply regret that you weren't able to take it.

20 / Ago / 2022

Anonymous

Dallas, Estados Unidos

Viajó solo

Horrible service. Like nonexistent! Employees and busses never showed up. I was there 20 min. Before my scheduled puck up and waited for 40 min. after. Had to book a different bus service at the airport.

Terrible servicio. ¡Como inexistente! Los empleados y los autobuses nunca aparecieron. Estuve allí 20 min. Antes de mi disco programado y esperé 40 min. después. Tuve que reservar un servicio de autobús diferente en el aeropuerto.

Viajó solo

We apologize for what happened, our local team had an incident and could not contact you to let you know or offer you another schedule. Traducir la opinión a español

Pedimos disculpas por lo ocurrido, nuestro equipo local tuvo una incidencia y no pudo contactar contigo para avisarte u ofrecerte otro horario. Opinión traducida. Mostrar en idioma original

17 / Ago / 2022

George

Islas ultramarinas de Estados Unidos

Viajó en pareja

Driver combined two stops in one and gave us wrong directions to our hotel.

El conductor combinó dos paradas en una y nos dio direcciones equivocadas para llegar a nuestro hotel.

Viajó en pareja

We are sorry if there was any confusion when we dropped you off at your hotel. We will keep an eye on the service to confirm that it is done properly. Traducir la opinión a español

Lamentamos si hubo alguna confusión cuando lo dejamos en su hotel. Estaremos atentos al servicio para confirmar que se realiza correctamente. Opinión traducida. Mostrar en idioma original

03 / May / 2022

Graham Gough

Abbotsford, Australia

Viajó en pareja

You misled us, trying to ‘represent’. The only bus was at 3 pm, not at 2pm as we booked. Fortunately they took us on their bus.

Nos engañaste, tratando de 'representar'. El único autobús salía a las 3 pm, no a las 2 pm como reservamos. Afortunadamente nos llevaron en su autobús.

Viajó en pareja

We are sorry you were unable to return at the expected time. We have already updated the bus schedules. A monetary compensation has already been made on your behalf. Traducir la opinión a español

Lamentamos que no haya podido regresar a la hora prevista. Ya hemos actualizado los horarios de los autobuses. Ya se ha realizado una compensación monetaria en su nombre. Opinión traducida. Mostrar en idioma original

14 / Ago / 2021

Ellen Loban

Reno, Islas ultramarinas de Estados Unidos

Viajó en pareja

Never picked us up. Waited 1 and 1/2 hours. Had to take a taxi to airport to make the flight. Waiting for refund. Called you and sent receipts.

Viajó en pareja

We are sorry that you were not able to enjoy the service as planned. We will follow up to check that this was an isolated incident and that it is proceeding properly. The local provider has confirmed that the money you paid for the taxi was refunded.

22 / Jun / 2021

Cristina

., Italia

Viajó con amigos

Mi avete annullato il trasfer per aeroporto all'ultimo minuto, facendomi impazzire per trovare un' alternativa utile a prendere volo. Ho contattato più volte servizio assistenza per chiedere rimborso senza nessuna risposta. Pessimo veramente pessimo

Viajó con amigos

Ci dispiace che non abbiate potuto godere di questo servizio come previsto. Abbiamo proceduto al rimborso completo dell'importo pagato.

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